Sell Seva, Inc. ("Sell Seva," "we," "us," "our") operates the Sell Seva platform, a crosslisting SaaS that allows resellers to manage inventory across multiple online marketplaces. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, web application, and mobile app (collectively, the "Service").
By using the Service you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.
We use your information to:
We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
We share your information only in the following circumstances:
We share data with trusted vendors who help us operate the Service, including:
| Provider | Purpose | Data shared |
|---|---|---|
| Stripe, Inc. | Payment processing | Billing information, subscription status |
| Supabase | Database hosting | All user and inventory data |
| PostHog | Usage analytics | Anonymised usage events |
| Google (Gmail API) | Transactional email | Email address, email content |
| Sentry | Error tracking | Anonymised error logs |
We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Sell Seva, our users, or others.
If Sell Seva is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
We may share your information with third parties when you have explicitly consented, such as when you share a success story or testimonial on our website.
Your data is stored on servers located in Portland, OR, United States. We implement industry-standard security measures including:
We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 90 days, except where we are required to retain it for legal obligations (such as tax records, which we retain for 7 years).
Depending on your location, you may have the following rights regarding your personal data:
| Right | Description | Who it applies to |
|---|---|---|
| Access | Request a copy of the personal data we hold about you | GDPR (EU/UK), CCPA (California) |
| Correction | Request correction of inaccurate or incomplete data | GDPR, CCPA |
| Deletion | Request deletion of your personal data ("right to be forgotten") | GDPR, CCPA |
| Portability | Request your data in a structured, machine-readable format | GDPR |
| Objection | Object to processing of your data for marketing purposes | GDPR |
| Restriction | Request that we limit processing of your data | GDPR |
| Opt-out of sale | We do not sell personal data. This right is satisfied by our policy. | CCPA |
To exercise any of these rights, email us at [support@sellseva.com]. We will respond within 30 days. We may need to verify your identity before processing your request.
Our legal basis for processing your data includes: contract performance (to provide the Service you signed up for), legitimate interests (security, fraud prevention, product improvement), consent (marketing emails), and legal obligation (tax records).
If you are in the EU, you have the right to lodge a complaint with your local data protection authority. Our EU representative is Simon Gilles — support@sellseva.com.
We use the following types of cookies and tracking technologies:
| Type | Purpose | Examples | Can opt out? |
|---|---|---|---|
| Essential | Required for the Service to function. Cannot be disabled. | Session cookies, authentication tokens | No |
| Analytics | Understand how users interact with the Service to improve it | PostHog | Yes |
| Functional | Remember your preferences (e.g. theme, language) | Preference cookies | Yes |
| Marketing | Not used | N/A — Sell Seva does not use remarketing cookies | Yes |
You can manage cookie preferences in your browser settings. Note that disabling essential cookies will prevent the Service from functioning correctly.
We display a cookie consent banner on first visit to all users in jurisdictions where consent is required (EU, UK). To withdraw consent, click 'Manage cookies' in the footer.
The Service is not directed to children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [support@sellseva.com] and we will delete it promptly.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email and/or by displaying a prominent notice in the app at least 30 days before the changes take effect. The updated date at the top of this page will always reflect the most recent revision.
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: [support@sellseva.com]">support@sellseva.com
Sell Seva, Inc.
2765 Kaanapali Dr
Fairfield, CA 95148
Response time: within 30 days for data rights requests, 5 business days for general enquiries.